Privacy Policy

1. Introduction

Simply Flow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website or use our services.

2. Zero Retention Policy

We operate with a strict "Zero Retention" policy for voice data. We do not store recordings or transcripts of your calls after the session is completed, unless explicitly configured otherwise for debugging purposes.

3. Data Collection

We collect information that you provide directly to us, such as when you create an account, configure an agent, or contact support. This may include:

• Account information (email, name)
• Configuration data (agent prompts, tools)
• Usage metrics (call duration, cost)

4. Third-Party Services

We use third-party services for specific functionality:

• ElevenLabs for voice synthesis
• Twilio/Telnyx for telephony
• Supabase for authentication and database

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@simplyflow.ai.